Parade does not offer free returns or a returns collection service, however, returning your item(s) to a Parade seller is very simple.

  • Please submit your return request at If you need to print off a new slip, you can do so by following the return request instructions.

  • Enclose your returns form within your parcel and attach or write the seller returns address to the parcel. When cutting out the returns address, ensure you secure the address with tape. 

  • IMPORTANT. To ensure a quick and easy refund, please remember to get proof of postage. We also recommend that you inform us of your tracking number so that our Customer Services team can track the return on your behalf. You can provide you tracking link by visiting and follow the steps to ’Track Return’.

  • Please note that Parade doesn’t currently offer an exchange service, but of course you can order a new item from the website.

We recommend that you read Parade's return policy

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