- If you are not completely satisfied with an item purchased at Paradeworld.com, you can return within 14 days of receipt of the item(s) to obtain a refund by following the steps below. No exchange service is available. Should you wish a replacement item, please place a new order through Paradeworld.com.
- Only returns made that meet our return conditions will be refunded.
- All products must be returned in their original condition to be accepted. Products must unused (that means no skating!), unworn, unwashed, un-altered and in a re-saleable condition.
- Returned items must be accompanied by the returns slip, all packaging hang-tags and any related accessories and/or instruction booklets. No refund or exchange will be processed for items that are returned incomplete, damaged or soiled.
- Please note, complete skateboards must be returned with all included hardware attached as supplied.
- Please note, the purchase of decks with grip tape applied cannot be returned unless it’s being returned with a fault or defect. In this circumstance, please contact Parade Customer Services before returning the item.
- Please note, The return of certain items, such as underwear, is subject to restrictions.
- Original shipping charges are not refundable except for cancellations set out in the Terms & Conditions. In all other cases, we will reimburse shipping charges and return shipping charges for defective or incorrect purchases.
- We do not offer in-store returns with our sellers for items purchased on our website Paradeworld.com. All items purchased on Paradeworld.com must be returned using the returns process set out.
- Returns made from outside the EU will be subject to delays. To ensure a secure return, we advise you use a trusted delivery service and pay for a tracked and insured service.
The returns policy does not affect your statutory rights.