If you are not completely satisfied with an item purchased at Paradeworld.com, you can return your item(s) within 28 days of receipt and obtain a refund by following the steps below. No exchange service is available. Should you wish for a replacement item, please place a new order through Paradeworld.com.
Only returns made that meet our return conditions will be refunded.
All products must be returned in their original condition to be accepted. Products must be unused (that means no skating!), unworn, unwashed, unaltered and in a re-saleable condition.
Returned items must be accompanied by the returns slip, all packaging hang-tags and any related accessories and/or instruction booklets. No refund or exchange will be processed for items that are returned incomplete, damaged or soiled.
Please note, complete skateboards must be returned with all included hardware attached as supplied.
Please note, the purchase of decks with grip tape applied cannot be returned unless the deck has a manufacturing defect/fault. In this circumstance, please contact Parade Customer Services for further help.
Please note, the return of certain items, such as underwear, is subject to restrictions.
Original shipping charges are not refundable except for cancellations set out in the Terms & Conditions. In all other cases, we will reimburse shipping charges and return shipping charges for defective or incorrect purchases.
Returns made from outside the EU will be subject to delays. To ensure a secure return, we advise you to use a trusted delivery service and pay for a tracked and insured service.
The returns policy does not affect your statutory rights.