• If you are not completely satisfied with an item purchased at Paradeworld.com, you can return within 14 days of receipt of the item(s) to obtain a refund by following the steps below. No exchange service is available. Should you wish a replacement item, please place a new order through Paradeworld.com. 
  • Only returns made that meet our return conditions will be refunded. 
  • All products must be returned in their original condition to be accepted. Products must unused (that means no skating!), unworn, unwashed, un-altered and in a re-saleable condition. 
  • Returned items must be accompanied by the returns slip, all packaging hang-tags and any related accessories and/or instruction booklets. No refund or exchange will be processed for items that are returned incomplete, damaged or soiled. 
  • Please note, complete skateboards must be returned with all included hardware attached as supplied. 
  • Please note, the purchase of decks with grip tape applied cannot be returned unless it’s being returned with a fault or defect. In this circumstance, please contact Parade Customer Services before returning the item.
  • Please note, The return of certain items, such as underwear, is subject to restrictions. 
  • Original shipping charges are not refundable except for cancellations set out in the Terms & Conditions. In all other cases, we will reimburse shipping charges and return shipping charges for defective or incorrect purchases. 
  • Returns made from outside the EU will be subject to delays. To ensure a secure return, we advise you use a trusted delivery service and pay for a tracked and insured service.

The returns policy does not affect your statutory rights. 

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