In certain circumstances, before your order has been dispatched, we may be able to cancel your order. Please contact us by telephone as soon as possible after placing your order and Customer Service will advise if cancellation is available.

If your order has already been sent out, you will be able to return it within 14 days of receipt. You can log your return and print a returns label here: https://www.paradeworld.com/returns/

Please note, we are unable to edit your billing and shipping details or add pieces to an existing order once it has been placed.

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