7. Delivery

International Deliveries. Details of the countries we deliver to can be found here. We may be unable to send Products to some destinations so please review the information on that page carefully before placing an order or contact our customer services for more information.
Taxes and Duties. If you purchase Products for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the package reaches that destination. You are responsible for paying those taxes and duties. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you breach any such laws.

Delivery Deadlines. The estimated delivery date of the Products will be stated in the checkout and in delivery updates following your order confirmation. If you do not receive an estimated delivery date from us, we will use all reasonable efforts to deliver the order within 30 days after the date of dispatch. We supply delivery and logistics services to you and we will reasonably try to ensure that your order is delivered by the estimated delivery date if given. The exact delivery times may vary depending on the availability of the Products the location to which you wish the Products to be delivered. Our delivery times are estimates only and cannot be guaranteed. As your Products will be purchased from different Retailers, they may be be delivered to you in multiple deliveries and at different times. 

If you are not home. If no one is available at your address to sign for delivery of Products, our delivery partner will leave you a note and you will need to contact them to rearrange delivery. 

Late delivery. There may be circumstances where delivery of your Products is delayed because of events beyond our reasonable control. If this happens, we will try and arrange for your Products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.

Did this answer your question?