4. Products

When you purchase Products through our Platform, you are purchasing them directly from our Retailers (as named for each Product) on our Platform. Products means the items which are featured for sale on our Platform and sold to you by our Retailers.

Product Sale Contract. Your purchase of the Products is subject to a contract between you and the Retailer supplying those Products to you. We are acting as agent on behalf of our Retailers and you are not purchasing the Products from us. As such, our Retailers allow us to enter into that contract on their behalf. Our contract with you (and therefore liability to you) is limited to our logistics Services (as set out above).

Products may vary slightly from their pictures. As our Retailers are responsible for the images of their Products they sell on our Platform, please note that the pictures are for illustrative purposes only and we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products. Your Product may vary slightly from those images. As a supplier of the logistical Services only, we are not responsible for the overall aspect of the Product pictures.
Product description may vary. Products descriptions on the Platform are based on information provided to us by Retailers. We cannot guarantee that all details are always accurate, complete or error free and we are not responsible for the overall Product descriptions.

Quality of Products. Our Retailers are not permitted to place Products on the Platform which are of lower quality than the usual market standards. If you have any issue with a Product, please contact our customer services in the first instance and we will help you to reach a solution with the Retailer.

Product packaging may vary. The packaging of the Product as sold by our Retailers may vary from that shown in images on our Platform. As a supplier of the logistical Services only, we are not responsible for the overall aspect of the Product packaging. 

How to contact us. Please contact customer services using the live chat service (located at the bottom-right of the website) or by email - customer.services@paradeworld.com if you have any queries about a Product. 

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