1. These terms

What these terms cover. These are the terms and conditions on which we supply our Services to you via our Platform www.paradeworld.com.

Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, the services that we supply to you, what to do if there is a problem and other important information. If you think that there is a mistake in these terms please contact us to discuss. Please note that the Platform not aimed at minors and you should not use this Platform if you are under 18 years old.

2. Information about us and how to contact us

Who we are. We are Parade a company registered in England and Wales. Our company registration number is 1121 6842 and our registered office is at Parade World Limited, Gable End, Sparrow Hall Business Park, Leighton Road, Edlesborough, LU6 2ES. Our registered VAT number is 302257542.

How to contact us. You can contact us by using our messaging service (located at the bottom-right of the website) or by writing to us at customer.services@paradeworld.com.
How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us.
”Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.

3. Our services

What we provide to you. We provide services to you through our Platform. The services we provide to you include: (i) us acting as operator of the Platform and procuring Retailers to display their goods on the Platform; (ii) allowing you access to the Platform to enable you to purchase Products (as set out below) from third-party retailers (Retailers); (iii); providing you with logistics services helping you to buy Products, such as providing you with payment and courier services, and also (iv) facilitating the returns process when you wish to return Products to the Retailers (the Services).

As our Services are limited to logistics and Platform access, the contract for the purchase of the Products is between you and the Retailer selling you those goods. This means that it is the Retailer who is legally responsible for selling the Products to you, and not us. 

Service Contract. The Service we provide in respect of courier services and returns management is supplied to you by us. Therefore, when you purchase a Product, you are entering into contract with us in respect of the Services (i.e., courier services and returns management only). If we charge you for courier services and returns management, we will always communicate our fees for this during the order process before you complete your purchase of the Products. Our relationship comes to an end in respect of any given Product purchase once your Products have been delivered by our courier service, and/or your Product has been returned to the Retailer, i.e., when our Services to you have been completed.

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