Parade has contact centres in the US and UK.
If you're quick, you can cancel your order without contacting Customer Services.
Unlike most marketplaces, Parade delivers your order from our community of sellers and brands. Learn why we care so much about delivery.
Our website and services are fully operational, and we continue delivering to our customers globally.
There is never a dumb question (unless it's something about scooters) and we hope to answer everything from 'What is Parade?" to returning an item.
Returning items to our community of stores and brands is super simple. Find out more and how quickly your cash will be returned.
Parade is an invite only platform centred around skateboarding. A destination that supports stores, brands and creatives from the community. Learn more
Rest assured, you can buy with confidence on Parade, however, should you wish to learn more about your consumer rights then please read our T&Cs.
Parade respects your privacy and is committed to protecting your personal data. This section covers stuff such as data collection, security & your legal rights.
Read more about our commitment to accessibility on Paradeworld.com and the experience we strive to deliver which is open, inclusive and accessible.